The General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act (CAP 586) regulate the processing of personal data whether held electronically or in manual form. Malta Opera fully complies with the Data Protection Principles as set out in these Regulations.

Purposes for Collecting Data

Malta Opera collects and processes information to carry out its obligations in accordance with present legislation.

This privacy policy describes Malta Opera’s current policies and practices with regard to personal data collected through our website, www.maltaopera.com (hereinafter referred to as “The Website”). All data is collected and processed in accordance with current Data Protection Legislation.

The term “personal data” refers to personally identifiable information about you, such as your name, birth date, e-mail address or mailing address, and any other information that is identified with you personally, including your individual health information.

Personal Data Collected Through www.maltaopera.com

The only personal data Malta Opera collects through the website is the information you voluntarily give us when you use and register on our site.

For example, when you register or fill out a form on our website, you may provide your name and other contact information, including you or your company’s name, your e-mail address, and your mailing address or the mailing address of your company or other personal information. You may also use this site to contact Malta Opera with questions and comments.

Use of Personal Data Collected Through www.maltaopera.com

Malta Opera uses the personal data information you provide to provide you with access to a service (programmes, masterclasses or content) that you have purchased; to answer the query you will have posted through the site; to help us improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services. We may also use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications.

Similarly, we may provide “subscription” e-mail services, either directly or through partners and affiliates, which enable you to receive current news about Malta Opera and its business. For all such services, we will provide an opportunity to “opt-out” of, or cancel, the subscription unless you are a subscribed member in which case you will still receive information about the services or products you have purchased until the subscription expires.

Requirements and Criteria for Processing:

Malta Opera ensures that:

(a)     personal data is processed fairly and lawfully;

(b)     personal data is always processed in accordance with good practice;

(c)     personal data is only collected for specific, explicitly stated and legitimate purposes;

(d)     personal data is not processed for any purpose that is incompatible with that for which the information is collected;

(e)     personal data that is processed is adequate and relevant in relation to the purposes of the processing;

(f)       no more personal data is processed than is necessary having regard to the purposes of the processing;

(g)     personal data that is processed is correct and, if necessary, up to date;

(h)     all reasonable measures are taken to complete, correct, block or erase data to the extent that such data is incomplete or incorrect, having regard to the purposes for which they are processed;

(i)       personal data is not kept for a period longer than is necessary, having regard to the purposes for which they are processed.

Personal data may be processed only if:

(a)     the data subject has unambiguously given his consent; or

(b)     processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; or

(c)     processing is necessary for compliance with a legal obligation to which Malta Opera are subject; or

(d)     processing is necessary in order to protect the vital interests of the data subject; or

(e)     processing is necessary for the performance of an activity that is carried out in the public interest or in the exercise of official authority vested in Malta Opera or in a third party to whom the data is disclosed; or

(f)       processing is necessary for a purpose that concerns a legitimate interest of Malta Opera or of such a third party to whom personal data is provided, except where such interest is overridden by the interest to protect the fundamental rights and freedoms of the data subject and in particular the right to privacy.

The following schedule outlines the retention requirements for the various categories of documentation that may be held by Malta Opera

Category of Document Retention Period Justification
Personal information of subscribers to the  Malta Opera subscription membership scheme : Name, Surname, Email address etc For the duration of the membership Until consent is revoked by the data subject
Personal information of subscribers to Malta Opera mailing list Until consent is revoked by the data subject Until consent is revoked by the data subject
Personal information of artists, musicians and contractors For the duration of the Malta Opera operations Until consent is revoked by the data subject
Financial information:  Yearly Financial Statement Ten years from the end of the Financial Year This is in line with the provisions of relevant legislation.
Digital Photographs and Videos of Public Events and Concerts For the duration of the Malta Opera operations. Malta Opera will apply safeguards in the capture of images during such events to respect the right to privacy of data subjects.  Requests for erasure will still apply in the event that these images contain personal data.

Data that needs to be destroyed after the noted time frames will be disposed of in an efficient manner ensuring that such information is no longer available within Malta Opera.

Anonymous Data Collected Through the Website

In addition to the information you provide when you use our website, Malta Opera uses technology to collect anonymous information about the use of our website. For example, we use technology to track how many visitors access our websites, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our site (for example, if they connected to us by clicking on one of our banner ads or social media).

This technology does not identify you personally. It simply enables us to compile statistics about our visitors and their use of our sites. Malta Opera and our affiliates use this anonymous data and share it with third parties to improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services.

Disclosure of Your Personal Data

Malta Opera may share some or all of the personal data collected through this website with our affiliates in Malta and overseas, who use this data in accordance with this Privacy Policy. Malta Opera, our partners and affiliates may share personal data collected through the website with third-party vendors in Malta and overseas who act for or on behalf of Malta Opera or our partners and affiliates (for example, companies that provide support services to us, including data processing services, or that help us market our products and services). These companies may need information about you in order to perform their functions. These companies are not authorised to use the information we share with them for any other purpose. In addition, there may be some other, limited circumstances in which Malta Opera or our parnters and affiliates may share or transfer the personal data in our databases, for example, to comply with a legal requirement, for the administration of justice, to protect your vital interests, or in the event of a corporate sale, merger, reorganization, dissolution, or similar event.

While no method of data transmission is guaranteed against unlawful third-party interception or other misuse, Malta Opera uses commercially reasonable efforts to ensure protection of your data including industry-standard online security.

Link to Other Sites

This privacy policy applies only to Malta Opera’s website. Our partners and affiliates operate other websites for different purposes and in different countries where different laws may apply. If you visit an external website to Malta Opera website, please take a moment to review the privacy policy posted on that site to learn what personal data may be collected through that site and how it is processed.

The website may contain hyperlinks to websites that are not operated by Malta Opera or one of our partners or affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. Malta Opera does not control these websites and is not responsible for their data practices. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal data about yourself.

Rectification, Deletion etc

Malta Opera shall at the request of the data subject to immediately rectify, block or erase such personal data that has not been processed in accordance with the Data Protection Act or with regulations made thereunder.

Malta Opera shall notify any third party to whom the data has been disclosed about the measures undertaken as aforesaid.

Provided that no such notification need be provided if it is shown to be impossible or it will involve a disproportionate effort.

Subject Access Policy

Malta Opera will provide information in response to any reasonable subject access request. It will ensure data is kept in an accessible form to facilitate subject access.

At the request of the data subject Malta Opera shall provide to the data subject, without excessive delay and without expense, written information as to whether personal data concerning the data subject is processed provided that a request by the data subject as aforesaid shall only be made by the data subject at reasonable intervals.

Any such application shall be made in writing to Malta Opera and is to be signed by the data subject.

If such data is processed Malta Opera shall provide to the data subject written information in an intelligible form about:

(a)     actual information about the data subject which is processed;

(b)     where this information has been collected;

(c)     the purpose of the processing;

(d)     to which recipients or categories of recipients the information is disclosed; and

(e)     knowledge of the logic involved in any automatic processing of data concerning the data subject.

Governing Law

This privacy policy is governed by and construed in accordance with the laws of the Republic of Malta and relevant EU legislation.

Notification of Changes to This Policy

Malta Opera is continually improving and adding new functionality and features to the website. We are also improving and adding to our existing products, services, and programmes. As a result of these ongoing changes, changes in the law and technology, our data practices will change from time to time. If and when our data practices change, we will post the changes on our website to notify you of the changes. We encourage you to check this page frequently.

Questions About Our Privacy Policy

If you have any questions about this privacy policy or concerns about the way Malta Opera process your personal data, please contact us at adminatmaltaoperadotcom.